Jarrell was on time, communicated well, super friendly and knowledgeable! We love Carolina Conditions!
Paige Daniel
16:41 18 Mar 24
Carolina Conditions came to our house to do an extensive duct repair process and cleaning out our crawl space. Their Duct cleaning service then also came the following week for the final step. Both times, everyone has been super nice, helpful, and have done a great job! Nathan and Trace came for the Duct Repair and they were extremely nice/friendly and thorough!
Charlie
13:57 17 Mar 24
Brenda
16:20 16 Mar 24
Jarred just left our home and he was very polite, professional and knowledgeable. He found the problem with our air cooling system and was able to fix it in a timely manner. I would highly recommend them to anyone looking for a heating and air service provider in the Lexington area.
Lou Alice Collins
13:52 16 Mar 24
Such great people! Mike and Jonathan were the epitome of polite and personable gentlemen. After introductions, Mike repeated the request to which they were responding and explained which steps they were going to take. He even offered to knock each time they needed to re-enter the house, being very thoughtful. They took pictures of our unit outside before and after they cleaned it. It looks like a new unit now and is 11 years old! After an inspection of the crawl space, we were shown pictures of the terrible condition of our ductwork. A review was done of the options we would have going forward with NO pressure, no strong-arm tactics, transparency about costs for different options, etc. A maintenance agreement was signed and shortly after they left, I received emailed documents outlining everything we had discussed.My concerns had mainly been air quality inside the house and they answered all my questions. This company is on the very top of my list of reputable people to call if you need any of their services (which are many!) They are on top for: respect, honesty, thoroughness, transparency, friendliness, cleanliness, and of course expert knowledge of their profession and company. We look forward to working with them to remedy our situation.